Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a handyman during the COVID-19 pandemic?

Setting up a safe consultation or appointment with a handyman during the COVID-19 pandemic starts with comparing local professionals online. Message or call the handyman to ask about performing a consultation over the phone or, better yet, a video call. This will allow the handyman to assess the problem without increasing the risk of transmission by visiting your home. If the service is essential and the handyman needs to enter your home, you’ll need to take stringent safety measures for the visit. Discuss temporary fixes if possible, and come up with a plan for safety and digital payment.

How can I find out if a handyman is considered an essential COVID-19 service provider?

Depending on the service needed, a handyman may be considered essential during the COVID-19 pandemic. You can check by visiting your city or state’s government website. In addition, CISA’s Identifying Critical Infrastructure During COVID-19 webpage offers national guidelines for determining essential services. Their page delineates 16 essential infrastructure sectors that can continue to operate during the pandemic. But note that not all jurisdictions follow CISA’s definitions of critical infrastructure.

Are there ways to be safe if I hire a handyman when social distancing?

If you hire a handyman, stay 6 feet away from the handyman at all times. If you have an indoor emergency and it’s considered an essential service, take extra social distancing precautions with your handyman. Do not make physical contact, stay at least 6 feet from the handyman, and exchange payment through digital services instead of cash or check. Talk with your handyman and agree on a plan in advance.

Does a handyman need to enter my home?

In many cases, a handyman will not need to enter your home for outdoor repairs, but they’ll likely need to enter your home for indoor repairs. With the pandemic’s associated safety guidelines, it’s important that this only occurs for absolutely essential projects. Avoid any physical contact with the handyman if this is the case. Sanitize surfaces, and conduct payment through a digital platform like PayPal or Venmo. Be sure to contact your handyman and develop a plan before the job commences.

Can I use digital payments to pay for handyman services?

Many handymen accept digital payments for work done repairing homes. Due to the current COVID-19 pandemic and the urgent need for social distancing, this trend is likely going to increase. Handymen often accept payment through popular platforms like Paypal, Google Pay, Zelle, Venmo, Square Cash and more. 

Consult with the handyman before you begin work to ensure you’ll be able to conduct the transaction safely and in compliance with official guidelines.

Do handymen offer remote or virtual services?

Because a handyman needs to be physically present to perform work, they have not traditionally offered remote or virtual services. However, if you come across handyman profiles that state they offer remote services, message the handymen to see what those services include.

Confer with your handyman to see if consulting over video calls is possible. The professional may be able to walk you through performing basic plumbing, electrical, HVAC and other types of repairs around the house. Compare the handymen in your area side-by-side online, and ask whether they’re willing to help remotely.

Can a handyman do plumbing?

In some states, a handyman can provide plumbing services, but it may be in your best interest to call a plumber, particularly for issues more major than unclogging a drain or attaching a new sink. Hiring a plumber is important because mishandling your water and gas lines has the potential to do great damage to your home, your family’s health, or even the safety of your neighborhood. A handyman is not legally required to have any training or licensing in plumbing matters, while a licensed plumber has undergone years of education and on-the-job training. In some cases, homeowners insurance won’t cover damage caused by plumbing repair done by an unlicensed handyman.

According to the U.S. Department of Labor, most plumbers learn their trade through a four- or five-year apprenticeship with 2,000 hours of paid on-the-job training. They also receive classroom education including “safety, local plumbing codes and regulations, and blueprint reading. They also study mathematics, applied physics, and chemistry. After completing an apprenticeship program, plumbers … are considered to be journey workers, qualifying them to perform duties on their own,” according to the DOL. Licensed plumbers should do continuing education to keep abreast of safety and technology changes. Poor plumbing can lead to sewage backups, a flooded home or even natural gas leaks, so it’s best to leave it in the hands of a specialized professional.

How much does a handyman charge?

The national average rate for handyman jobs is $90-$160. A handyman performs general maintenance and repairs for residential and commercial properties. A handyman may charge a flat fee for standard services that take a predictable amount of time, such as installing a new appliance, as well as an hourly rate for larger projects such as digging out and replacing a rotted fence post. A cost-saving strategy when hiring a handyman is to bundle all the tasks you want them to do into one visit to make the most of any minimum service fee. Hourly rates for a handyman can average $50-$100 per hour. Pricing will depend on skill and experience required for the job, as well as regional labor rates. Here are a few examples of average handyman flat rates.

• Attic ladder replacement: $150.
• Toilet replacement: $75.
• Ceiling fan and light fixtures: $75.
• Faucet replacement: $125.
• Garbage disposal: $75.

How do you find a good handyman?

Finding a good handyman can change your life. Within days, the endless list of insurmountable tasks that were either out of your skill range or impossible to fit into your busy schedule can be completed. If you know you want help but aren’t sure how to hire the right pro, ask these questions to find the right fit:

• What is your work experience? If you are putting in a tile backsplash, you want someone experienced with the task, not someone who generally does painting and junk removal.
• How much do you charge? Handymen often charge hourly rates that vary based on the complexity of the task they’re hired to do, as well as flat rates for standard jobs. Be clear about what they’ll charge before you hire them.

• On that note, discuss payment details. It’s wise not to pay all the money up front, especially for larger projects. You may be able to pay a deposit for materials and pay the remainder upon project completion.

• How long will the job take you to complete? If the handyman is as busy as you are and a fence repair is going to take months, you should probably find another qualified handyman for the job.

Read client reviews and follow up with references to make sure you’re choosing the right handyman for your projects. For more, check out our tips for smart hiring on Thumbtack.

What does a handyman do?

A handyman is a skilled laborer who provides basic home repairs. Anyone can call themselves a handyman, although most who do so are skilled with repairs and home projects. Reading reviews is a good way to determine their fitness for your job. The tasks a handyman can perform include assembling furniture, painting interiors and exteriors, repairing fences, repairing broken doors or replacing trim, hanging lights, hooking up appliances, and much more. Handymen may have flat fees for certain services, or charge an hourly rate. Handyman rates are often lower than those of a contractor, as they don’t have the same specialization. Some states have no limit on the work a handyman can perform, while others do. For example, California’s Building and Professions Code section 7048 (small operations) permits handymen to provide work similar to that of a contractor (floor installation, painting, etc.) provided the total cost of labor and materials does not exceed $500. A handyman is a great resource for minor home repairs at a lower cost than a licensed contractor, but for more complex projects, it pays to hire a specialized contractor. Fore more, check out our tips for smart hiring on Thumbtack.

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