Keep your number*

No need to change your number if you’re new to Verizon or moving. We’ll transfer it for you.

Call Waiting with Caller ID

See the name and number for incoming calls—even if you’re on the line with someone else.

Call Forwarding – Always

Redirect all incoming calls to the number of your choice.

Call Forwarding – Busy or No Answer

Automatically forward your calls when your line is busy or you can’t answer the phone.

Online Account Manager

Our easy-to-use online interface lets you access call logs, hear messages and manage many other features from any Internet connection.

Smartphone Integration

Manage your home phone service through your smartphone. View call logs, listen to voicemail, manage the many call features and even return missed calls.

Voice Backup Power Reserve

An optional backup power device that is plugged into your Fios equipment. This device requires 12 fully charged D-Cell customer-provided batteries that will provide up to 20 hours of basic Voice service. This will not power Internet or TV services. Availability is dependent upon the customer equipment setup and there may be an additional charge.

Administrator Function (multi-lines)

Our online Account Manager makes it easy for you to turn features on and off and to create separate voicemail accounts for all the lines in your home.

Backup Battery

Up to 8 hours of battery backup available if a fully charged 12 Volt battery is installed by the customer. Availability is dependent upon customer equipment configuration and may be additional charge.

Backup Number

Automatically forward calls to any number you choose, in case of a power outage.

Enhanced Directory Assistance*

Our easy-to-use directory service allows reverse lookup and searches by business name or category.

Locate Me

Never be out of touch, even when you’re away from home. Enter 3 phone numbers and incoming calls will ring through to each number, one by one.

Call Return

With the press of a few keys, automatically dial the most recent incoming number.

“In-Network” Calling

Talk to any other Fios Digital Voice or Verizon voice customers for free.

Operator Assistance*

Just dial zero for operator assistance. Simple as that.

Pick your own Area Code*

Pick your own area code and even your own exchange (if available).

Speed Dial 100

Simply press “#” and a 2-digit code to dial up to 100 frequently called numbers.

Three-Way Calling

Easily include a third party in your calls.

Voicemail Notification

Be notified via text or email when you get new voicemail. Even get the message itself attached to the email as an audio file.

* Extra charges apply

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